# Plumber After-Hours Domination Kit
## Product Overview
A complete system for plumbing companies to turn after-hours emergency calls from cost centers into premium profit centers.
**Price: $47**
**Target Customer:** Plumbing companies doing $500k-$5M/year who handle emergency calls but aren’t making money on them.
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## What’s Included
### 1. After-Hours Pricing Calculator (Excel + Google Sheets)
– Trip charge calculator based on time of day, day of week, distance
– Labor rate multiplier system (1.5x, 2x, 2.5x)
– Parts markup calculator
– Minimum charge calculator
– Profit margin tracker
– Compare your rates vs. market rates
### 2. Emergency Call Scripts & Qualification System
– Phone intake script for dispatchers
– Qualification questions to determine urgency
– Price presentation script (how to quote over the phone)
– Objection handling for “that’s too expensive”
– Upsell script for water heater replacement during burst pipe calls
– When to refuse a job (safety, payment risk)
### 3. Service Agreement Templates
– After-hours service agreement (with premium pricing disclosure)
– Water heater installation agreement
– Drain cleaning service agreement
– Emergency repair authorization form
– Payment terms & credit card authorization
### 4. On-Call Staffing & Rotation Guide
– How to structure on-call rotation fairly
– Compensation models (flat fee + commission, hourly + premium, etc.)
– On-call duty checklist for plumbers
– Stock truck inventory list for emergencies
– Response time standards by call type
### 5. Marketing Assets
– Door hanger template: “Emergency Plumbing? Call Us 24/7”
– Social media post templates (10 posts)
– Google Business Profile after-hours messaging
– Email signature with emergency number
– Truck/van decal messaging
### 6. Standard Operating Procedures
– Emergency call intake SOP
– Dispatch & routing SOP
– On-site assessment SOP
– Price presentation SOP
– Follow-up & upsell SOP
– Payment collection SOP
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## How to Use This Kit
**Week 1:** Set your after-hours pricing using the calculator.
**Week 2:** Train your team on the scripts and qualification system.
**Week 3:** Deploy marketing assets (door hangers, social posts, Google Business Profile).
**Week 4:** Track results and adjust pricing/messaging.
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## Expected Results
– **Increase after-hours revenue by 30-50%** within 60 days
– **Reduce unprofitable calls** by qualifying harder
– **Improve plumber satisfaction** with fair compensation
– **Upsell water heaters** on 20% of emergency calls
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## 30-Day Money-Back Guarantee
If you don’t see a clear path to increased after-hours profit within 30 days, I’ll refund every penny. No questions asked.
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## License & Usage Rights
– Single company license (use across all your locations)
– Customize all templates with your branding
– No resale or redistribution
– Lifetime access to all materials
– Free updates for 1 year
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## Delivery
Instant download via email. ZIP file contains:
– Excel & Google Sheets calculators
– Word & Google Docs templates
– PDF guides
– Canva-editable marketing assets